Data Deletion & Privacy Requests
Data Deletion & Privacy Requests
Magic Memorials Ltd
At Magic Memorials, we take your privacy and the security of your personal information seriously.
If you have created an account with the Magic Memorials Design Studio, including through Google, Facebook or email registration, you can request the deletion of your account and associated personal information at any time.
How to Request Account Deletion
To request deletion of your Magic Memorials Design Studio account:
-
Email info@magicmemorials.co.uk with the subject Account Deletion Request.
-
Send your request from the email address associated with your Designer account, where possible.
-
We may ask you to verify your identity before processing your request to protect your account from unauthorised deletion.
You do not need to provide your password.
What Information Will Be Deleted?
Following verification, we will review and process your request, including deletion of applicable personal information such as:
-
Your Magic Memorials Design Studio customer account.
-
Saved memorial designs and associated personalisation details.
-
Uploaded photographs and design files linked to your account.
-
Personal contact information associated with your Designer account.
-
Facebook or Google authentication information held by Magic Memorials, where applicable.
Some information may need to be retained where required by law or for legitimate purposes, including completed orders, invoices, accounting records, legal obligations or ongoing disputes.
We will explain any information that must be retained.
How Long Does Deletion Take?
We aim to respond to deletion requests promptly and normally within one month, in accordance with applicable UK data protection requirements.
Where permitted by law, an extension may be necessary for complex requests. If so, we will inform you.
Facebook Login Users
If you registered or signed in using Facebook, you can request deletion of your Magic Memorials Design Studio account using the same process.
You may also remove Magic Memorials Design Studio from your Facebook account's connected apps and websites.
Removing Facebook access does not automatically delete information already held by Magic Memorials. To request deletion of that information, please follow the instructions above.
Contact Us
Magic Memorials Ltd
Email: info@magicmemorials.co.uk
Website: https://magicmemorials.co.uk
For further information about how we handle personal information, please see our Privacy Policy.